Refund and Returns Policy

At Psorelax, we are committed to providing our customers with the highest quality products and customer service. If for any reason you are not completely satisfied with your purchase, we offer a 14-day return policy for unused and unopened products.

To initiate a return, please contact us via the form on our website. In your message, please include your order number, the product(s) you would like to return, and the reason for the return. Our team will review your request and provide instructions for the return process.

Please note that for hygiene reasons, we can only accept returns for unused and unopened products. If the product has been used or opened, it cannot be returned for a refund. The refund method will be the same as the original payment method used at the time of purchase.

Unfortunately, we do not offer exchanges for our products. If you would like a different product, we recommend placing a new order on our website.

Please also note that gift cards and products purchased with gift cards are non-refundable. If you have any questions or concerns about our return and refund policy, please do not hesitate to reach out to us via the form on our website. We are here to help and are committed to ensuring your complete satisfaction with our products and services.

Refund and Returns Policy

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